Q: How can I order a refill?
The procedure for a Refill Order is exactly the same as a regular purchase. IMPORTANT! Save and use your previous Order ID (it is given in the confirmation/invoice e-mail) to simplify the process of filling out the Checkout page. When ordering a refill you get a 5% discount. Please contact our Customer Support for help.
Q: How is it possible that on the checkout page my total amount was 165.80 and the invoice you sent shows 252.75?
It is important to remember, that no matter what currency you choose, the total amount in the invoice will be in USD. Further conversion to your currency will be performed by your bank.