Q: How much will I have to pay if you reship my order?
If you paid for delivery insurance (you can choose it in the Cart or Checkout Page) and/or Tracking information does not match the Shipping Address we will reship the product without any additional charge.
Q: What country is my package coming from?
To define what country your package is coming from - check last two letters of your Tracking Number. They refer to the ID of the country, where your package has been dispatched.
- IN - India
- SG - Singapore
- HK - Hong Kong
- DE - Germany
- GB - Great Britain
If you can't find the country ID in the list above or your tracking ID has another format - please, use the tracking services that are available for your country to check where your package has been sent from.